Emerging Technology has revolutionized how the retail experiences are connected with AI pattern systems, smart baskets, digital assistants, virtual reality tools, predicting customer buying patterns, deciphering their needs and designing systems that can deliver. Services such as click-and-collect (where a customer places an order online and selects for an in-store pickup), smart substitution, on-demand booking for expert help, in-store CRM, loyalty reward policies, and cutting check out wait times are being implemented to elevate customer satisfaction and provide the ultimate retail experience.
We are looking to learn from technology and then operationalize solutions. Take your creative freedom to the extreme and come up with ideas to define the future of retail.
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