Industry leaders, entrepreneurs, and influencers will be sharing their innovative ideas on how to leverage technology and deliver powerful, personal, and enhanced experiences. This event will decode what’s next in tech to shape the future of retail.
Converge promises an ultimate experience for participants to forge connections through strategic networking and discover breakthrough innovations that are transforming the retail landscape.
Get inspired by some of the world's most renowned technologists and their insights on modern tech stacks.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Retail as an industry continues to prosper in an ever-changing environment. Across the world, infinite possibilities shape up by taking risks, keeping in mind customer service, and leveraging technology to create new retail experiences. Sam Walton was the first retail maverick, he built Walmart’s culture on the foundation of curiosity and an aspiration for constant progress. Walmart was amongst the leading retailers that recognised the potential of technology. With business models evolving rapidly and ‘consumer commerce’ materializing like never before, putting purpose at the core and making cost sustainable are aspects to be prioritised as we move ahead.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Retail is benefiting from technological advancements, where we are reimagining everything – how we think, work, live, invent and collaborate. Here, technology acts as the catalyst that enables this shift. It is transforming the way people shop with automated delivery, personalization, secure transactions and much more that benefits customers. While using technology for the greater good, staying incredibly nimble and agile is essential as the retail industry continues to grow rapidly.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Retail is a challenging space, so to be successful, it is critical to understand the overall value chain that brings everything together in serving customers effectively. In this discussion, you will explore how leaders address these challenges and build winning retail organizations.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
In an age of ever-increasing distractions, quickly creating customer habits is an important characteristic of successful products. Nir Eyal, the bestselling author of "Hooked: How to Build Habit-Forming Products", has constructed a framework for designing better products and will share his years of research in this presentation. This masterclass gives you a new way to think of the necessary components in changing user behavior - by studying how the world's most engaging products make users come back again.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Everchanging customer expectations, throughout the shopping journey, are pushing retailers to think out of the box and elevate end-to-end customer experience with meaningful innovations. Focusing on unmet/unspoken customer wants and delivering at pace is the need of the hour. So, how are retailers looking at these problems and building thoughtful experiences for customers?
Platforms have transformed the availability of goods and services for customers by providing access to supply from a plethora of suppliers both large and small. In this session, listen to an expert on how to create reliable, secure, flexible and scalable platforms that are built to last.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Engineers code day in and day out delivering software and meeting business goals. With a well-defined product idea and a clear plan in mind, the next step of the software buildout is to define the technical and functional requirements for the services you want to build. This session, an Engineer to Engineer talk, focuses on what mindset to adopt to build Software as a Service and own the responsibility, as an Engineer.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Growing tech savvy - middle-class and young - population in India has opened the door for tech driven products that unlock financial inclusion. By building simple and intuitive experiences, these products are educating the retail customers on their wealth creation journey. You can learn about this journey and what they do to scale further.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
The unprecedented rise of eCommerce, data driven personalized offerings, delivery, and trials at the comfort of home are some of the elements that are shaping retail. The COVID-19 pandemic has reset the retail game, making the players rethink their strategy. In this new normal, the time is to ask ‘What’s Next’?
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Healthcare is an essential service and a dynamic industry. The constant demand for innovation, better outcome, quality, accessibility, and affordability is creating multiple new opportunities. As the COVID-19 pandemic struck, the healthcare industry worldwide reinvented its delivery models and provided technology-driven healthcare solutions.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
In an effort to provide the best customer experience, the lines between fintech and retail tech are blurring continuously. From being at the tail end of customer journey in retail, payments moved up the chain where it now decides the customer shopping journey, product discovery, and retail engagement. This segment explores the fintech trends that help enable provide better retail experiences.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Across the world, retail players have started to work on initiatives to reduce their impact on the environment. The focus is on climate change, biodiversity, and creating a sustainable ecosystem in retail. The leaders in sustainable retail are taking actions that could make it more environment-friendly, socially caring, and economically responsible across the world.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Future-ready supply chains are profitable yet customer-centric, agile, and can operate in the dynamic digital world. Innovative technologies can provide significant advantages to existing supply chain operating models as companies seek to exploit the benefits of greater levels of digitization.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
The emerging marketplace of service retailing worldwide is setting the stage for opportunities to combine product and service retailing for better customer experiences. While service retailing has been the new buzz word, it always existed in its essential form across sectors. You will explore how technology has helped the world of service retailing.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
To discuss the latest developments in fintech and the role of technology in enabling hundreds of millions to access financial services in faster, easier, innovative, and secure ways.
It is amazing to look back and see how our world has evolved technologically, and healthcare is no exception. From improved operational efficiency to standards in patient care, transformation in healthcare has enhanced the overall experience of both patients and medical professionals.
To debate and discuss on customer behaviors, including upcoming trends, and future of technology in fashion that will demand more emphasis on sustainability from fashion brands and upcoming strategies that we can benefit from.
A discussion on the future of supply chain, including the role of technology and innovation in removing vulnerabilities, and promoting resilience and sustainability within the supply chain.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
As India becomes a global design and manufacturing hub, one thing is clear: technology will play a huge role, especially in enabling micro-, small- and medium-sized enterprises (MSMEs) to realize the “Make in India” vision. How does Walmart—a global company that operates in 23 countries worldwide— leverage its customer insights and partner network to support India’s digitization and growing economy? How are Walmart’s investments in people and innovation bringing value, access and opportunity to Indian suppliers while enabling the surety of its supply chains.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
PhonePe very recently became the first player to cross the billion-transaction mark on UPI. As the company builds India’s most comprehensive financial services platform, gain insights from two of its leaders on launching customer-centric products, how to simplify payment flows, and more.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
In the last decade or two, India witnessed a surge of new brands in every space. However, what does it take to be a brand and sustain in this crowded market? In the session, you will hear from these brands on how to succeed in this dynamic market.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Artificial Intelligence is increasingly taking over traditional analytics in the data-driven retail industry. In 2021, 28% of retailers have deployed AI solutions, as compared to that of 4% in 2016. Here, let us learn from the experts on what changes AI is bringing to the retail industry.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
The pandemic-induced lockdowns resulted in pivoting consumer behavior and rethinking of business process and delivery. eCommerce played a key role and answered the roll call of the nation, which brought immense learning. In the session, we go through challenges and learnings for businesses during the pandemic and how that is shaping eCommerce.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
India continues to be the land of opportunity and the apple of investor’s eye. In 2021, Indian start-ups have already raised more than USD 10 billion and have created 15 more unicorns. In this session, you will learn how investors see this landscape and its evolution in the future.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
First there was eCommerce, followed by social networking at scale, and now the perfect evolution - Social Commerce. But, what is social commerce? Is it a millennials trend? Or is it the way forward for retail industry? Through this conversation, you will understand this industry and its nitty-gritties.
A riveting conversation on the paradigm shifts in education system and the role of regenerative technology. Explore how natural resources are utilized in the remote regions of Ladakh, to pave way to sustainability and bring in eco-solutions.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Nearly every retailer has a loyalty program to drive customer engagement, build a sticky customer base, and increase lifetime customer value. This session covers how some of these programs embraced technology to create true value through seamless and personalized loyalty experiences.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
‘What do my customers really want?’ is the most important question for every retailer. This session focuses on how design thinking, through user research and prototypes, evaluates and anticipates gaps to build great and seamless customer experiences.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Organizations are beginning to realize that a diverse workforce offers business a competitive advantage. While diversity and inclusivity has made some gains in the last few years, it still has a long way to go. Here, industry leaders will talk about closing this diversity gap, empowering women leaders, addressing skills, and mentoring gap at the grass roots.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Digital transformation of products in India is at an inflection point with the potential for mass adoption. In this session, you will understand how some of the leading companies are creating products that are loved by a billion customers.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Blockchain is emerging as an alternative to modern mainstream currency. This fireside chat is about how distributed ledger technology is helping lower costs and speed of transaction, which includes deeper analysis into the future of blockchain and its impact on payments in the retail industry.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
The supply-demand mismatch of emerging IT skills has led to a gap that impacts business competitiveness. Listen to the expert panel on how traditional institutions and new age Ed-tech companies are evolving their curriculum and processes to meet the skill gaps of the future.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
Delve into insights from XXX latest research that addresses why consumer-facing businesses struggle to become truly customer-centric, data driven organizations and what needs to change to overcome the structural, cultural and technological obstacles.
A view on the evolution of the start-up ecosystem in India, the opportunities and challenges as well as potential to foster entrepreneur/intrapreneurs through sustained collaboration and industry support.
Opportunities for stronger industry- academia partnerships to drive innovation & entrepreneurial journeys.
Prof. Kurt Keutzer will give a birds eye view of the industrialization efforts in addressing computational complexity and more generally, efficiency of deep learning. Thereafter, an esteemed panel delves into the industrialization aspects further and also discusses the importance of academia and its role in teaching/training of students who become the torch-bearers of the technology.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
In an age of ever-increasing distractions, quickly creating customer habits is an important characteristic of successful products. Nir Eyal, the bestselling author of "Hooked: How to Build Habit-Forming Products", has constructed a framework for designing better products and will share his years of research in this presentation. This masterclass gives you a new way to think of the necessary components in changing user behavior - by studying how the world's most engaging products make users come back again.
Platforms have transformed the availability of goods and services for customers by providing access to supply from a plethora of suppliers both large and small. In this session, listen to an expert on how to create reliable, secure, flexible and scalable platforms that are built to last.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
Engineers code day in and day out delivering software and meeting business goals. With a well-defined product idea and a clear plan in mind, the next step of the software buildout is to define the technical and functional requirements for the services you want to build. This session, an Engineer to Engineer talk, focuses on what mindset to adopt to build Software as a Service and own the responsibility, as an Engineer.
Converge promises an ultimate experience for participants' to - forge connections through strategic networking, be part of catalyzing conversations and discover breakthrough innovations that are transforming the retail landscape.
‘What do my customers really want?’ is the most important question for every retailer. This session focuses on how design thinking, through user research and prototypes, evaluates and anticipates gaps to build great and seamless customer experiences.
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